Returns & Exchanges
At The Palmier, we want you to love your home as much as we do. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective inserts are included to prevent damage.
Ship Your Items
Print your prepaid shipping label and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing